Can I cancel my membership?
We do not offer the option to cancel memberships that have been paid for in one upfront payment as we do not offer refunds.
If you are within a contracted monthly plan with a minimum number of monthly recurring payments (i.e. fixed term of 12 months), you may cancel with an early cancellation fee of AED 1,258.
Once you have completed your contractual agreement, you can then cancel at any time with no fees.
For further details on cancelling your membership, please see our Terms and Conditions.